Privacy policy

Privacy Policy

Last Updated: August 2026

VANIKART ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide when you visit or purchase from our online store.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, contact us, or use our services, we may collect information such as:

Information You Provide

Full name
Email address
Mobile/phone number
Billing address
Shipping address
Order details
Information provided when contacting customer support
Information voluntarily submitted through forms or messages

Payment Information

Payments may be processed through third-party payment providers.

Where applicable, payment providers process payment information securely. VANIKART does not intentionally store complete debit-card, credit-card or banking credentials on its own systems.

Payment-related information may be processed by the applicable payment provider according to its privacy policy and applicable requirements.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Approximate usage information
Cookies and similar technologies

This information helps us operate, secure and improve our website.

2. How We Use Your Information

We may use personal information for purposes including:

Processing and fulfilling orders
Confirming orders
Delivering products
Providing Cash on Delivery services where available
Processing payments through payment providers
Providing order tracking information
Responding to customer questions
Handling returns, replacements and refunds
Providing customer support
Improving our website and shopping experience
Preventing fraud, misuse and unauthorized activity
Maintaining website security
Complying with applicable legal and regulatory requirements

We aim to collect and use only information reasonably necessary for legitimate business purposes.

3. Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may use your contact information to send you information about:

New products
Special offers
Promotions
Store updates

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional messages related to orders, payments, delivery, returns or customer support may still be sent when necessary to provide the requested service.

4. Cookies and Similar Technologies

VANIKART and service providers used by our website may use cookies and similar technologies.

Cookies may help us:

Keep the website functioning
Remember shopping-cart or preference information
Understand website usage
Improve website performance
Measure marketing and advertising performance where applicable
Maintain website security

You can manage or restrict cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

5. Shopify and Service Providers

Our online store is powered by Shopify.

Shopify and other service providers may process information necessary to provide services such as:

Ecommerce functionality
Payment processing
Order fulfilment
Shipping and delivery
Customer support
Analytics
Marketing and advertising
Fraud prevention
Website security

These service providers may process information according to their own terms and privacy policies.

6. Shipping and Order Fulfilment

To fulfil an order, relevant customer information may be shared with appropriate shipping, logistics, fulfilment or delivery partners.

This information may include:

Customer name
Delivery address
Mobile number
Order details

Only information reasonably required for order fulfilment and related services should be shared.

7. Cash on Delivery

If you select Cash on Delivery, relevant information may be used and shared with the applicable logistics or delivery service provider to facilitate delivery and collection of payment.

COD availability may depend on location, courier serviceability and other operational conditions.

8. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

Security measures may include appropriate technical and organizational safeguards, access controls and secure service providers.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

Fulfilling orders
Providing customer support
Handling returns, replacements and refunds
Maintaining business and transaction records
Complying with applicable legal obligations
Resolving disputes
Preventing fraud and misuse

When information is no longer required for a legitimate purpose or legal obligation, it may be deleted, anonymized or otherwise appropriately handled.

10. Your Privacy Choices and Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

Request information about personal data we process
Request correction of inaccurate information
Request deletion where applicable
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise a privacy-related complaint or request

To make a privacy-related request, please contact us using the details below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly request or intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social media platforms or other services.

VANIKART is not responsible for the privacy practices of third-party websites or services.

We recommend reviewing the privacy policies of those third parties before providing personal information.

13. Advertising and Analytics

Where applicable, VANIKART may use analytics and advertising services to understand website performance and measure advertising campaigns.

These services may use cookies, pixels or similar technologies.

Third-party platforms may process information according to their own privacy policies and applicable requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the processing of your personal information, please contact us:

VANIKART

Email: support@vanikart.in

WhatsApp / Phone: +91 8793495879

Location: Mumbai, Maharashtra, India

Support Hours: 10:00 AM – 6:00 PM

16. Privacy Complaints

For privacy-related concerns or complaints, please contact VANIKART using the contact details above.

We will review the concern and respond in accordance with applicable law and our internal procedures.

VANIKART — WEAR DIVINITY